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Constructing and Evaluating Social Software: Lessons from Interaction Design

Constructing and Evaluating Social Software: Lessons from Interaction Design

Christopher Douce
Copyright: © 2011 |Pages: 18
ISBN13: 9781616929046|ISBN10: 1616929049|EISBN13: 9781616929053
DOI: 10.4018/978-1-61692-904-6.ch010
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MLA

Douce, Christopher. "Constructing and Evaluating Social Software: Lessons from Interaction Design." Social Computing Theory and Practice: Interdisciplinary Approaches, edited by Panagiota Papadopoulou, et al., IGI Global, 2011, pp. 197-214. https://doi.org/10.4018/978-1-61692-904-6.ch010

APA

Douce, C. (2011). Constructing and Evaluating Social Software: Lessons from Interaction Design. In P. Papadopoulou, P. Kanellis, & D. Martakos (Eds.), Social Computing Theory and Practice: Interdisciplinary Approaches (pp. 197-214). IGI Global. https://doi.org/10.4018/978-1-61692-904-6.ch010

Chicago

Douce, Christopher. "Constructing and Evaluating Social Software: Lessons from Interaction Design." In Social Computing Theory and Practice: Interdisciplinary Approaches, edited by Panagiota Papadopoulou, Panagiotis Kanellis, and Drakoulis Martakos, 197-214. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-61692-904-6.ch010

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Abstract

The process of developing interactive systems necessitates designers to have a comprehensive understanding of the needs of the user and the context in which a device or system is to be used. Interactive systems are often designed through a series of iterations, guided by a sequence of evaluations. This chapter describes how the research and development techniques used within the field of Interaction Design (ID), a successor to the field of human-computer interaction, can be used to inform the development and evaluation of social software systems. Particular attention is given to the challenging area of end-user culture and how different evaluation paradigms and techniques can be applied. The chapter concludes by presenting pointers towards a number of international standards and highlighting a number of potentially useful research directions.

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