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Emergency Response to Mumbai Terror Attacks: An Activity Theory Analysis

Emergency Response to Mumbai Terror Attacks: An Activity Theory Analysis

Divya Shankar, Manish Agrawal, H. Raghav Rao
ISBN13: 9781609601232|ISBN10: 1609601238|EISBN13: 9781609601256
DOI: 10.4018/978-1-60960-123-2.ch004
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MLA

Shankar, Divya, et al. "Emergency Response to Mumbai Terror Attacks: An Activity Theory Analysis." Cyber Security, Cyber Crime and Cyber Forensics: Applications and Perspectives, edited by Raghu Santanam, et al., IGI Global, 2011, pp. 46-58. https://doi.org/10.4018/978-1-60960-123-2.ch004

APA

Shankar, D., Agrawal, M., & Rao, H. R. (2011). Emergency Response to Mumbai Terror Attacks: An Activity Theory Analysis. In R. Santanam, M. Sethumadhavan, & M. Virendra (Eds.), Cyber Security, Cyber Crime and Cyber Forensics: Applications and Perspectives (pp. 46-58). IGI Global. https://doi.org/10.4018/978-1-60960-123-2.ch004

Chicago

Shankar, Divya, Manish Agrawal, and H. Raghav Rao. "Emergency Response to Mumbai Terror Attacks: An Activity Theory Analysis." In Cyber Security, Cyber Crime and Cyber Forensics: Applications and Perspectives, edited by Raghu Santanam, M. Sethumadhavan, and Mohit Virendra, 46-58. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-60960-123-2.ch004

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Abstract

The Mumbai terror attacks of November 2008 lasted for over 60 hours and resulted in the death of over 172 people. The attack revealed several shortcomings of the emergency response preparedness in Mumbai. This chapter concentrates on the emergency response provided and uses activity theory to analyze it. The authors explore the diverse dimensions of emergency, determine the lessons learned from the incident and evaluate the emergency response. They suggest how operations could be improved thus setting a standard for any future emergency response.

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