Problem-Solving Style, Problem Complexity and Knowledge Generation: How Product Development Teams Learn When They Carry on Innovation

Problem-Solving Style, Problem Complexity and Knowledge Generation: How Product Development Teams Learn When They Carry on Innovation

Corrado lo Storto
ISBN13: 9781609605193|ISBN10: 1609605195|EISBN13: 9781609605209
DOI: 10.4018/978-1-60960-519-3.ch003
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MLA

lo Storto, Corrado. "Problem-Solving Style, Problem Complexity and Knowledge Generation: How Product Development Teams Learn When They Carry on Innovation." Technology for Creativity and Innovation: Tools, Techniques and Applications, edited by Anabela Mesquita, IGI Global, 2011, pp. 52-83. https://doi.org/10.4018/978-1-60960-519-3.ch003

APA

lo Storto, C. (2011). Problem-Solving Style, Problem Complexity and Knowledge Generation: How Product Development Teams Learn When They Carry on Innovation. In A. Mesquita (Ed.), Technology for Creativity and Innovation: Tools, Techniques and Applications (pp. 52-83). IGI Global. https://doi.org/10.4018/978-1-60960-519-3.ch003

Chicago

lo Storto, Corrado. "Problem-Solving Style, Problem Complexity and Knowledge Generation: How Product Development Teams Learn When They Carry on Innovation." In Technology for Creativity and Innovation: Tools, Techniques and Applications, edited by Anabela Mesquita, 52-83. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-60960-519-3.ch003

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Abstract

It is assumed that organizational knowledge is created as a by-product of collective creative technical problem-solving, when people work together to deal with unfamiliar and unexpected situations. Two major outcomes emerge from the analysis of experimental data: (1) different cognitive environment patterns are more conducive than others to organizational learning; (2) there exists some fit between the cognitive environment pattern and the team technical problem-solving style, as some cognitive practices and social behaviours adopted during technical problem-solving are more effective than others in certain cognitive environments. Particularly, practices and behaviours that are more associated to creativity have a not negligible weigh in the generation of knowledge. Ninety-one cases of technical problem-solving occurred during product innovation within 35 small firms studied.

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