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Communities of Practice as Work Teams to Knowledge Management

Communities of Practice as Work Teams to Knowledge Management

Celia Zárraga-Oberty
Copyright: © 2011 |Pages: 14
ISBN13: 9781605668024|ISBN10: 1605668028|EISBN13: 9781605668031
DOI: 10.4018/978-1-60566-802-4.ch003
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MLA

Zárraga-Oberty, Celia. "Communities of Practice as Work Teams to Knowledge Management." Handbook of Research on Communities of Practice for Organizational Management and Networking: Methodologies for Competitive Advantage, edited by Olga Rivera Hernáez and Eduardo Bueno Campos, IGI Global, 2011, pp. 32-45. https://doi.org/10.4018/978-1-60566-802-4.ch003

APA

Zárraga-Oberty, C. (2011). Communities of Practice as Work Teams to Knowledge Management. In O. Hernáez & E. Bueno Campos (Eds.), Handbook of Research on Communities of Practice for Organizational Management and Networking: Methodologies for Competitive Advantage (pp. 32-45). IGI Global. https://doi.org/10.4018/978-1-60566-802-4.ch003

Chicago

Zárraga-Oberty, Celia. "Communities of Practice as Work Teams to Knowledge Management." In Handbook of Research on Communities of Practice for Organizational Management and Networking: Methodologies for Competitive Advantage, edited by Olga Rivera Hernáez and Eduardo Bueno Campos, 32-45. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-60566-802-4.ch003

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Abstract

In today’s competitive environment, it is widely accepted that knowledge is a key strategic resource. Nevertheless, to be a source of competitive advantage, the knowledge embedded in individuals must be transformed into organizational knowledge. This chapter defends the idea that this process can happen in work teams, but only if they have the necessary characteristics to be considered communities of practice. These characteristics are: self-managed teams whose members have individual autonomy, heterogeneous and complementary skills, a common understanding, with a leader that encourages work teams and a climate of trust which favors knowledge management.

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