Exploring Socio-Technical Design of Crisis Management Information Systems

Exploring Socio-Technical Design of Crisis Management Information Systems

Dan Harnesk, John Lindström
ISBN13: 9781609606091|ISBN10: 1609606094|EISBN13: 9781609606107
DOI: 10.4018/978-1-60960-609-1.ch010
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MLA

Harnesk, Dan, and John Lindström. "Exploring Socio-Technical Design of Crisis Management Information Systems." Crisis Response and Management and Emerging Information Systems: Critical Applications, edited by Murray E. Jennex, IGI Global, 2011, pp. 139-155. https://doi.org/10.4018/978-1-60960-609-1.ch010

APA

Harnesk, D. & Lindström, J. (2011). Exploring Socio-Technical Design of Crisis Management Information Systems. In M. Jennex (Ed.), Crisis Response and Management and Emerging Information Systems: Critical Applications (pp. 139-155). IGI Global. https://doi.org/10.4018/978-1-60960-609-1.ch010

Chicago

Harnesk, Dan, and John Lindström. "Exploring Socio-Technical Design of Crisis Management Information Systems." In Crisis Response and Management and Emerging Information Systems: Critical Applications, edited by Murray E. Jennex, 139-155. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-60960-609-1.ch010

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Abstract

In this chapter, we explore design foundations and conceptualize a design approach to examine the socio-technical knowledge that crisis organizations have about crisis management Information Systems. We use findings from a case study across four crisis organizations to illustrate how the network of knowledge, information management, and integration of technology and information were interpreted by stakeholders during a large wild fire in 2006. The design approach illustrates that design foundations of crisis management Information Systems encompass: a network of knowledge, IT management, and information integration. We argue that the design foundation is promising for analysis and explanation of the enrolment of actors, adaptation of technology/processes, and stabilization of crisis management Information Systems.

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