Information Seeking and Retrieval Service for Crisis Response

Information Seeking and Retrieval Service for Crisis Response

Nong Chen, Ajantha Dahanayake
ISBN13: 9781609606091|ISBN10: 1609606094|EISBN13: 9781609606107
DOI: 10.4018/978-1-60960-609-1.ch011
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MLA

Chen, Nong , and Ajantha Dahanayake. "Information Seeking and Retrieval Service for Crisis Response." Crisis Response and Management and Emerging Information Systems: Critical Applications, edited by Murray E. Jennex, IGI Global, 2011, pp. 156-187. https://doi.org/10.4018/978-1-60960-609-1.ch011

APA

Chen, N. & Dahanayake, A. (2011). Information Seeking and Retrieval Service for Crisis Response. In M. Jennex (Ed.), Crisis Response and Management and Emerging Information Systems: Critical Applications (pp. 156-187). IGI Global. https://doi.org/10.4018/978-1-60960-609-1.ch011

Chicago

Chen, Nong , and Ajantha Dahanayake. "Information Seeking and Retrieval Service for Crisis Response." In Crisis Response and Management and Emerging Information Systems: Critical Applications, edited by Murray E. Jennex, 156-187. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-60960-609-1.ch011

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Abstract

Crisis response involves handling information intensive processes, and coordination of large quantities of information from and for different relief-response organizations. The information needs and responses of such organizations are closely related to the situations and roles these organizations are involved during a crisis relief-response process. The information seeking and retrieval processes associated with crisis situations influence the affectivity of response vigor and the coordination of relief-response activities. To provide an effective solution for a European Main Port’s crisis response needs, a role-based situation-aware information seeking and retrieval conceptual framework is formulated. The conceptual framework, the design approach, and the implementation in a prototype are presented as an approach to design future crisis response for information seeking and retrieval services.

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