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A Cognitive Dialogue Manager for Education Purposes

A Cognitive Dialogue Manager for Education Purposes

Roberto Pirrone, Vincenzo Cannella, Giuseppe Russo, Arianna Pipitone
Copyright: © 2011 |Pages: 21
ISBN13: 9781609606176|ISBN10: 1609606175|EISBN13: 9781609606183
DOI: 10.4018/978-1-60960-617-6.ch005
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MLA

Pirrone, Roberto, et al. "A Cognitive Dialogue Manager for Education Purposes." Conversational Agents and Natural Language Interaction: Techniques and Effective Practices, edited by Diana Perez-Marin and Ismael Pascual-Nieto, IGI Global, 2011, pp. 107-127. https://doi.org/10.4018/978-1-60960-617-6.ch005

APA

Pirrone, R., Cannella, V., Russo, G., & Pipitone, A. (2011). A Cognitive Dialogue Manager for Education Purposes. In D. Perez-Marin & I. Pascual-Nieto (Eds.), Conversational Agents and Natural Language Interaction: Techniques and Effective Practices (pp. 107-127). IGI Global. https://doi.org/10.4018/978-1-60960-617-6.ch005

Chicago

Pirrone, Roberto, et al. "A Cognitive Dialogue Manager for Education Purposes." In Conversational Agents and Natural Language Interaction: Techniques and Effective Practices, edited by Diana Perez-Marin and Ismael Pascual-Nieto, 107-127. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-60960-617-6.ch005

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Abstract

A conversational agent is a software system that is able to interact with users in a natural way, and often uses natural language capabilities. In this chapter, an evolution of a conversational agent is presented according to the definition of dialogue management techniques for the conversational agents. The presented conversational agent is intended to act as a part of an educational system. The chapter outlines the state-of-the-art systems and techniques for dialogue management in cognitive educational systems, and the underlying psychological and social aspects. We present our framework for a dialogue manager aimed to reduce the uncertainty in users’ sentences during the assessment of his/her requests. The domain is the development of a new generation of Intelligent Tutoring Systems (ITS) enabled with meta-cognitive abilities to make the learning process more effective. The architecture of the developed systems is explained in detail, along with some experimental results, and a possible vision for the future of these systems is presented.

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