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Developing a Corporate Memory as a Competitive Advantage in the ICT-Sector

Developing a Corporate Memory as a Competitive Advantage in the ICT-Sector

Arla Juntunen
Copyright: © 2011 |Pages: 22
ISBN13: 9781609605872|ISBN10: 160960587X|EISBN13: 9781609605889
DOI: 10.4018/978-1-60960-587-2.ch320
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MLA

Juntunen, Arla. "Developing a Corporate Memory as a Competitive Advantage in the ICT-Sector." Global Business: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2011, pp. 820-841. https://doi.org/10.4018/978-1-60960-587-2.ch320

APA

Juntunen, A. (2011). Developing a Corporate Memory as a Competitive Advantage in the ICT-Sector. In I. Management Association (Ed.), Global Business: Concepts, Methodologies, Tools and Applications (pp. 820-841). IGI Global. https://doi.org/10.4018/978-1-60960-587-2.ch320

Chicago

Juntunen, Arla. "Developing a Corporate Memory as a Competitive Advantage in the ICT-Sector." In Global Business: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 820-841. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-60960-587-2.ch320

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Abstract

This chapter focuses on the challenges of developing a knowledge management platform to support organizational memory and knowledge transfer. The study is based on a qualitative study in the ICT sector. First, the chapter discusses the development of the KM platform. Second, the benefits, and a competitive advantage of such a platform, are discussed. Finally, the conclusions are made, based on the case study.

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