MLA
Huang, Yu-Li. "Appointment Order Outpatient Scheduling System with Consideration of Ancillary Services and Overbooking Policy to Improve Outpatient Experience." Management Engineering for Effective Healthcare Delivery: Principles and Applications, edited by Alexander Kolker and Pierce Story, IGI Global, 2012, pp. 287-307. https://doi.org/10.4018/978-1-60960-872-9.ch014
APA
Huang, Y. (2012). Appointment Order Outpatient Scheduling System with Consideration of Ancillary Services and Overbooking Policy to Improve Outpatient Experience. In A. Kolker & P. Story (Eds.), Management Engineering for Effective Healthcare Delivery: Principles and Applications (pp. 287-307). IGI Global. https://doi.org/10.4018/978-1-60960-872-9.ch014
Chicago
Huang, Yu-Li. "Appointment Order Outpatient Scheduling System with Consideration of Ancillary Services and Overbooking Policy to Improve Outpatient Experience." In Management Engineering for Effective Healthcare Delivery: Principles and Applications, edited by Alexander Kolker and Pierce Story, 287-307. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-60960-872-9.ch014
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