MLA
Sturm, Roberta, and Christoph Igel. "Utilisation of Expert Online Retrieval Tools: An Exploration of Barriers and Added Values." Organizational Learning and Knowledge: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2012, pp. 933-950. https://doi.org/10.4018/978-1-60960-783-8.ch306
APA
Sturm, R. & Igel, C. (2012). Utilisation of Expert Online Retrieval Tools: An Exploration of Barriers and Added Values. In I. Management Association (Ed.), Organizational Learning and Knowledge: Concepts, Methodologies, Tools and Applications (pp. 933-950). IGI Global. https://doi.org/10.4018/978-1-60960-783-8.ch306
Chicago
Sturm, Roberta, and Christoph Igel. "Utilisation of Expert Online Retrieval Tools: An Exploration of Barriers and Added Values." In Organizational Learning and Knowledge: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 933-950. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-60960-783-8.ch306
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