MLA
Baker, L., et al. "Doctors Using Patient Feedback to Establish Professional Learning Goals: Results from a Communication Skill Development Program." Organizational Learning and Knowledge: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2012, pp. 2025-2036. https://doi.org/10.4018/978-1-60960-783-8.ch522
APA
Baker, L., Greco, M. J., & Narayanan, A. (2012). Doctors Using Patient Feedback to Establish Professional Learning Goals: Results from a Communication Skill Development Program. In I. Management Association (Ed.), Organizational Learning and Knowledge: Concepts, Methodologies, Tools and Applications (pp. 2025-2036). IGI Global. https://doi.org/10.4018/978-1-60960-783-8.ch522
Chicago
Baker, L., M. J. Greco, and A. Narayanan. "Doctors Using Patient Feedback to Establish Professional Learning Goals: Results from a Communication Skill Development Program." In Organizational Learning and Knowledge: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 2025-2036. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-60960-783-8.ch522
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