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What is a Business Process?

What is a Business Process?

Ned Kock
Copyright: © 2005 |Pages: 19
ISBN13: 9781591403579|ISBN10: 159140357X|ISBN13 Softcover: 9781591403586|EISBN13: 9781591403593
DOI: 10.4018/978-1-59140-357-9.ch003
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MLA

Ned Kock. "What is a Business Process?." Business Process Improvement Through E-Collaboration: Knowledge Sharing Through the Use of Virtual Groups, IGI Global, 2005, pp.32-50. https://doi.org/10.4018/978-1-59140-357-9.ch003

APA

N. Kock (2005). What is a Business Process?. IGI Global. https://doi.org/10.4018/978-1-59140-357-9.ch003

Chicago

Ned Kock. "What is a Business Process?." In Business Process Improvement Through E-Collaboration: Knowledge Sharing Through the Use of Virtual Groups. Hershey, PA: IGI Global, 2005. https://doi.org/10.4018/978-1-59140-357-9.ch003

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Abstract

Business process improvement can be defined as the analysis, redesign, and subsequent change of organizational processes to achieve performance and competitiveness gains. The idea that business process-focused improvement can be used as a tool to boost organizational performance and competitiveness is not new. In fact, business process improvement has been the basis of several widely adopted management approaches, such as total quality management, business process reengineering, and organizational learning. As the following sections briefly show, business process-focused improvement can be a unifying concept of these management approaches.

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