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Infosys Technologies, Limited

Infosys Technologies, Limited

Nikhil Mehta, Anju Mehta
Copyright: © 2005 |Pages: 26
ISBN13: 9781591403517|ISBN10: 1591403510|ISBN13 Softcover: 9781591403524|EISBN13: 9781591403531
DOI: 10.4018/978-1-59140-351-7.ch017
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MLA

Mehta, Nikhil, and Anju Mehta. "Infosys Technologies, Limited." Case Studies in Knowledge Management, edited by Murray E. Jennex, IGI Global, 2005, pp. 289-314. https://doi.org/10.4018/978-1-59140-351-7.ch017

APA

Mehta, N. & Mehta, A. (2005). Infosys Technologies, Limited. In M. Jennex (Ed.), Case Studies in Knowledge Management (pp. 289-314). IGI Global. https://doi.org/10.4018/978-1-59140-351-7.ch017

Chicago

Mehta, Nikhil, and Anju Mehta. "Infosys Technologies, Limited." In Case Studies in Knowledge Management, edited by Murray E. Jennex, 289-314. Hershey, PA: IGI Global, 2005. https://doi.org/10.4018/978-1-59140-351-7.ch017

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Abstract

Despite the emergence of knowledge management (KM) as a critical success factor, few organizations have successfully orchestrated the implementation of a KM initiative. This chapter highlights the implementation efforts of one such firm — Infosys Technologies, Limited. In this case, we discuss how KM emerged as a strategic requirement of the firm, and various capabilities the firm had to develop to fulfill this requirement. In other words, we discuss KM implementation as a confluence of multiple initiatives. We hope that by presenting this idea through the use of a case study we will assist readers to understand the intricate relationships between different facets of KM implementation.

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