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PLC and SWOT Reengineered: Strategy Development Tools for Service Industries in Global Competition

PLC and SWOT Reengineered: Strategy Development Tools for Service Industries in Global Competition

Peter Mayer, Robert G. Vambery
ISBN13: 9781466600775|ISBN10: 1466600772|EISBN13: 9781466600782
DOI: 10.4018/978-1-4666-0077-5.ch023
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MLA

Mayer, Peter, and Robert G. Vambery. "PLC and SWOT Reengineered: Strategy Development Tools for Service Industries in Global Competition." Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods, edited by N. Delener, IGI Global, 2012, pp. 400-416. https://doi.org/10.4018/978-1-4666-0077-5.ch023

APA

Mayer, P. & Vambery, R. G. (2012). PLC and SWOT Reengineered: Strategy Development Tools for Service Industries in Global Competition. In N. Delener (Ed.), Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods (pp. 400-416). IGI Global. https://doi.org/10.4018/978-1-4666-0077-5.ch023

Chicago

Mayer, Peter, and Robert G. Vambery. "PLC and SWOT Reengineered: Strategy Development Tools for Service Industries in Global Competition." In Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods, edited by N. Delener, 400-416. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-4666-0077-5.ch023

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Abstract

Two widely used such strategic tools are the SWOT and PLC analysis and the SRCL (Service Re-Cycle for Life). This chapter offers revitalized tools aimed at finding ways to better manage and leverage changes to the benefit of services industry businesses

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