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Everyone's Watching: The Remarkably Public Reorganization of the Nevada Department of Motor Vehicles

Everyone's Watching: The Remarkably Public Reorganization of the Nevada Department of Motor Vehicles

W. L. Kuechler
Copyright: © 2006 |Pages: 19
ISBN13: 9781599043968|ISBN10: 1599043963|EISBN13: 9781599043982
DOI: 10.4018/978-1-59904-396-0.ch011
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MLA

Kuechler, W. L. "Everyone's Watching: The Remarkably Public Reorganization of the Nevada Department of Motor Vehicles." Cases on Information Technology and Business Process Reengineering, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2006, pp. 173-191. https://doi.org/10.4018/978-1-59904-396-0.ch011

APA

Kuechler, W. L. (2006). Everyone's Watching: The Remarkably Public Reorganization of the Nevada Department of Motor Vehicles. In M. Khosrow-Pour, D.B.A. (Ed.), Cases on Information Technology and Business Process Reengineering (pp. 173-191). IGI Global. https://doi.org/10.4018/978-1-59904-396-0.ch011

Chicago

Kuechler, W. L. "Everyone's Watching: The Remarkably Public Reorganization of the Nevada Department of Motor Vehicles." In Cases on Information Technology and Business Process Reengineering, edited by Mehdi Khosrow-Pour, D.B.A., 173-191. Hershey, PA: IGI Global, 2006. https://doi.org/10.4018/978-1-59904-396-0.ch011

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Abstract

The case study describes the first four years of the radical reorganization of the Nevada Department of Motor Vehicles. The primary focus is on the development of the IT system on which organizational restructuring depended. The case investigates several apparent contradictions of conventional systems development wisdom.

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