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Information Systems for Organizational Effectiveness Model: A Rationale Alignment

Information Systems for Organizational Effectiveness Model: A Rationale Alignment

Govindan Marthandan, Chun Meng Tang
Copyright: © 2012 |Pages: 23
ISBN13: 9781466601703|ISBN10: 1466601701|EISBN13: 9781466601710
DOI: 10.4018/978-1-4666-0170-3.ch003
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MLA

Marthandan, Govindan, and Chun Meng Tang. "Information Systems for Organizational Effectiveness Model: A Rationale Alignment." Measuring Organizational Information Systems Success: New Technologies and Practices, edited by Zakariya Belkhamza and Syed Azizi Wafa, IGI Global, 2012, pp. 39-61. https://doi.org/10.4018/978-1-4666-0170-3.ch003

APA

Marthandan, G. & Tang, C. M. (2012). Information Systems for Organizational Effectiveness Model: A Rationale Alignment. In Z. Belkhamza & S. Azizi Wafa (Eds.), Measuring Organizational Information Systems Success: New Technologies and Practices (pp. 39-61). IGI Global. https://doi.org/10.4018/978-1-4666-0170-3.ch003

Chicago

Marthandan, Govindan, and Chun Meng Tang. "Information Systems for Organizational Effectiveness Model: A Rationale Alignment." In Measuring Organizational Information Systems Success: New Technologies and Practices, edited by Zakariya Belkhamza and Syed Azizi Wafa, 39-61. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-4666-0170-3.ch003

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Abstract

Despite the proposal of various Information Systems (IS) evaluation models and approaches, IS evaluation has never been straightforward. There are issues and challenges in proving the business value of IS. Adding to the difficulty, a vast number of measures have been employed conveniently for evaluation purposes without going through a rigorous validation process. Recognising the complexity for IS researchers, IS specialists, and business managers to agree on a common model for the evaluation of IS business value, this chapter presents an empirically validated IS evaluation model, the IS for organisational effectiveness (ISOE) model, for planning, designing, implementing, and appraising IS. There also emerges a new theory, the Information System business value (ISBV) theory, from the ISOE model to establish that IS business value is multifaceted and are observable in the form of improvements in organisational effectiveness.

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