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What People Bring with Them

What People Bring with Them

Copyright: © 2012 |Pages: 53
ISBN13: 9781466601529|ISBN10: 1466601523|EISBN13: 9781466601536
DOI: 10.4018/978-1-4666-0152-9.ch003
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MLA

Michael J. Albers. "What People Bring with Them." Human-Information Interaction and Technical Communication: Concepts and Frameworks, IGI Global, 2012, pp.61-113. https://doi.org/10.4018/978-1-4666-0152-9.ch003

APA

M. Albers (2012). What People Bring with Them. IGI Global. https://doi.org/10.4018/978-1-4666-0152-9.ch003

Chicago

Michael J. Albers. "What People Bring with Them." In Human-Information Interaction and Technical Communication: Concepts and Frameworks. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-4666-0152-9.ch003

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Abstract

The psychology literature has many articles on how people react to information and the deeper cognitive process behind those reactions, but, unfortunately, this information has not transferred over to the literature relevant to HII. This chapter provides a high level overview of some of those findings and connects them to HII needs. This chapter considers the cognitive aspects people bring to a situation. Design teams have no influence over them, but instead must work within the limitations of how the human mind operates. The white area in figure 1 shows the area of the HII model relevant to this chapter. Comprehending any situation requires people to expend cognitive resources. Depending on the quality of the overall HII design, that expenditure may be high or low. Too high and they may reject the information as too hard or incomprehensible. The design team’s goal must be to minimize the cognitive resources required, which in turn requires an understanding of what drives people’s allocation of cognitive resources.

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