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Meeting User Needs

Meeting User Needs

Diane M. Fulkerson
Copyright: © 2012 |Pages: 16
ISBN13: 9781466602342|ISBN10: 1466602341|EISBN13: 9781466602359
DOI: 10.4018/978-1-4666-0234-2.ch002
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MLA

Fulkerson, Diane M. "Meeting User Needs." Remote Access Technologies for Library Collections: Tools for Library Users and Managers, edited by Diane M. Fulkerson, IGI Global, 2012, pp. 17-32. https://doi.org/10.4018/978-1-4666-0234-2.ch002

APA

Fulkerson, D. M. (2012). Meeting User Needs. In D. Fulkerson (Ed.), Remote Access Technologies for Library Collections: Tools for Library Users and Managers (pp. 17-32). IGI Global. https://doi.org/10.4018/978-1-4666-0234-2.ch002

Chicago

Fulkerson, Diane M. "Meeting User Needs." In Remote Access Technologies for Library Collections: Tools for Library Users and Managers, edited by Diane M. Fulkerson, 17-32. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-4666-0234-2.ch002

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Abstract

Determining how a library can meet user needs can be accomplished through different methods. Libraries can use focus groups, surveys, or other means of assessment. Liquid+® is a survey available to all academic libraries from the Association of Research Libraries. Most libraries who administer the Liquid+® survey can use the survey results to do additional internal surveys with users or to meet with small groups of users to improve their services.

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