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Professional Communication

Professional Communication

Copyright: © 2012 |Pages: 10
ISBN13: 9781466602373|ISBN10: 1466602376|EISBN13: 9781466602380
DOI: 10.4018/978-1-4666-0237-3.ch008
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MLA

Raymond Greenlaw. "Professional Communication." Technical Writing, Presentational Skills, and Online Communication: Professional Tools and Insights, IGI Global, 2012, pp.104-113. https://doi.org/10.4018/978-1-4666-0237-3.ch008

APA

R. Greenlaw (2012). Professional Communication. IGI Global. https://doi.org/10.4018/978-1-4666-0237-3.ch008

Chicago

Raymond Greenlaw. "Professional Communication." In Technical Writing, Presentational Skills, and Online Communication: Professional Tools and Insights. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-4666-0237-3.ch008

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Abstract

In this chapter, the author covers a number of forms of professional communication. Although this coverage is not comprehensive, there is a discussion of a wide variety of communication mechanisms, and the techniques provided should be extensible to other forms of communication. The chapter starts by discussing four simple rules of communication. If one is able to apply these four basic rules, one will be able to become a much-more effective communicator. Following the four rules of communication, the chapter presents remarks about a wide number of types of communication mechanisms, including email, texting, and telephone calls. It also discusses communication in a group setting. This material is followed by thoughts on taking a message, memorandums, and status reports. The chapter concludes with future trends, conclusions, and references.

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