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Secure e-Government Services: A Comparative Analysis of e-Government Maturity Models for the Developing Regions–The Need for Security Services

Secure e-Government Services: A Comparative Analysis of e-Government Maturity Models for the Developing Regions–The Need for Security Services

Geoffrey Karokola, Louise Yngström, Stewart Kowalski
Copyright: © 2012 |Volume: 8 |Issue: 1 |Pages: 25
ISSN: 1548-3886|EISSN: 1548-3894|EISBN13: 9781466611955|DOI: 10.4018/jegr.2012010101
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MLA

Karokola, Geoffrey, et al. "Secure e-Government Services: A Comparative Analysis of e-Government Maturity Models for the Developing Regions–The Need for Security Services." IJEGR vol.8, no.1 2012: pp.1-25. http://doi.org/10.4018/jegr.2012010101

APA

Karokola, G., Yngström, L., & Kowalski, S. (2012). Secure e-Government Services: A Comparative Analysis of e-Government Maturity Models for the Developing Regions–The Need for Security Services. International Journal of Electronic Government Research (IJEGR), 8(1), 1-25. http://doi.org/10.4018/jegr.2012010101

Chicago

Karokola, Geoffrey, Louise Yngström, and Stewart Kowalski. "Secure e-Government Services: A Comparative Analysis of e-Government Maturity Models for the Developing Regions–The Need for Security Services," International Journal of Electronic Government Research (IJEGR) 8, no.1: 1-25. http://doi.org/10.4018/jegr.2012010101

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Abstract

E-Government offers many benefits to government agencies, citizens and the business community. However, e-Government services are prone to current and emerging security challenges posing potential threats to critical information assets. Securing it appears to be a major challenge facing governments globally. Based on the international security standards – the paper thoroughly investigates and analyzes eleven e-government maturity models (eGMMs) for security services. Further, it attempts to establish a common frame of reference for eGMM critical stages. The study utilizes the Soft Systems Methodology (SSM) of scientific inquiry/ learning cycle adopted from Checkland and Scholes. The findings show that security services (technical and non-technical) are lacking in eGMMs – implying that eGMMs were designed to measure more quantity of offered e-government services than the quality of security services. Therefore, as a step towards achieving secure e-government services the paper proposes a common frame of reference for eGMM with five critical stages. These stages will later be extended to include the required security services.

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