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Why Is Information System Design Interested in Ethnography?: Sketches of an Ongoing Story

Why Is Information System Design Interested in Ethnography?: Sketches of an Ongoing Story

Giolo Fele
Copyright: © 2012 |Pages: 30
ISBN13: 9781466603035|ISBN10: 1466603038|EISBN13: 9781466603042
DOI: 10.4018/978-1-4666-0303-5.ch001
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MLA

Fele, Giolo. "Why Is Information System Design Interested in Ethnography?: Sketches of an Ongoing Story." Phenomenology, Organizational Politics, and IT Design: The Social Study of Information Systems, edited by Gianluigi Viscusi, et al., IGI Global, 2012, pp. 1-30. https://doi.org/10.4018/978-1-4666-0303-5.ch001

APA

Fele, G. (2012). Why Is Information System Design Interested in Ethnography?: Sketches of an Ongoing Story. In G. Viscusi, G. Campagnolo, & Y. Curzi (Eds.), Phenomenology, Organizational Politics, and IT Design: The Social Study of Information Systems (pp. 1-30). IGI Global. https://doi.org/10.4018/978-1-4666-0303-5.ch001

Chicago

Fele, Giolo. "Why Is Information System Design Interested in Ethnography?: Sketches of an Ongoing Story." In Phenomenology, Organizational Politics, and IT Design: The Social Study of Information Systems, edited by Gianluigi Viscusi, Gian Marco Campagnolo, and Ylenia Curzi, 1-30. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-4666-0303-5.ch001

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Abstract

The chapter reviews the main stages of the collaboration between ethnographers and information system designers, highlighting the reasons and motives for their mutual relationship. Is it possible to consider the ethnographic approach to information system design a “success story”? How is it that information system design— a field seemingly distant from the concerns, history, or tradition of ethnographic research—is today so interested in the approach, the methods, and the “philosophy” of ethnography? What has ethnography to offer information system designers?

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