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A Snapshot Overview of the Digital Divide: e-Inclusion and e-Government in the Zambian Context

A Snapshot Overview of the Digital Divide: e-Inclusion and e-Government in the Zambian Context

Kelvin Joseph Bwalya, Tanya Du Plessis, Chris Rensleigh
Copyright: © 2012 |Pages: 19
ISBN13: 9781466603240|ISBN10: 1466603240|EISBN13: 9781466603257
DOI: 10.4018/978-1-4666-0324-0.ch004
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MLA

Bwalya, Kelvin Joseph, et al. "A Snapshot Overview of the Digital Divide: e-Inclusion and e-Government in the Zambian Context." Handbook of Research on E-Government in Emerging Economies: Adoption, E-Participation, and Legal Frameworks, edited by Kelvin Joseph Bwalya and Saul F.C. Zulu, IGI Global, 2012, pp. 71-89. https://doi.org/10.4018/978-1-4666-0324-0.ch004

APA

Bwalya, K. J., Du Plessis, T., & Rensleigh, C. (2012). A Snapshot Overview of the Digital Divide: e-Inclusion and e-Government in the Zambian Context. In K. Bwalya & S. Zulu (Eds.), Handbook of Research on E-Government in Emerging Economies: Adoption, E-Participation, and Legal Frameworks (pp. 71-89). IGI Global. https://doi.org/10.4018/978-1-4666-0324-0.ch004

Chicago

Bwalya, Kelvin Joseph, Tanya Du Plessis, and Chris Rensleigh. "A Snapshot Overview of the Digital Divide: e-Inclusion and e-Government in the Zambian Context." In Handbook of Research on E-Government in Emerging Economies: Adoption, E-Participation, and Legal Frameworks, edited by Kelvin Joseph Bwalya and Saul F.C. Zulu, 71-89. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-4666-0324-0.ch004

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Abstract

It can arguably be stated that the digital divide, e-Inclusion, and successful e-Government development are inseparable. The concept of e-Inclusion is an a priori phenomenon to understanding the concept of the digital divide. This chapter provides a theoretical background on the linkages of information access, the digital divide, e-Inclusion, and e-Government. This exploratory study aims to discuss the intricacies of the digital divide and present a snapshot discussion of initiatives taken in Zambia to bridge the divide in the context of e-Government. The discussion presents the likelihood of the realisation of e-Government inclusion in the Zambian context and how this can impact e-Government development in its totality. From the discussion, it is evident that e-Government depends on multi-dimensional factors (such as individual and institutional e-Readiness, relevance of e-Government applications, local culture, propensity to change, and managerial and technical capabilities) to succeed, and this entails that any robust e-Government strategy should incorporate a multivariate approach in its design.

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