ICT and Web 2.0 Technologies as a Determinant of Business Performance

ICT and Web 2.0 Technologies as a Determinant of Business Performance

Tanja Arh, Vlado Dimovski, Borka Jerman Blažic
Copyright: © 2012 |Pages: 26
ISBN13: 9781466609815|ISBN10: 1466609818|EISBN13: 9781466609822
DOI: 10.4018/978-1-4666-0981-5.ch018
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MLA

Arh, Tanja, et al. "ICT and Web 2.0 Technologies as a Determinant of Business Performance." Cases on Public Information Management and E-Government Adoption, edited by Christopher G. Reddick, IGI Global, 2012, pp. 403-428. https://doi.org/10.4018/978-1-4666-0981-5.ch018

APA

Arh, T., Dimovski, V., & Blažic, B. J. (2012). ICT and Web 2.0 Technologies as a Determinant of Business Performance. In C. Reddick (Ed.), Cases on Public Information Management and E-Government Adoption (pp. 403-428). IGI Global. https://doi.org/10.4018/978-1-4666-0981-5.ch018

Chicago

Arh, Tanja, Vlado Dimovski, and Borka Jerman Blažic. "ICT and Web 2.0 Technologies as a Determinant of Business Performance." In Cases on Public Information Management and E-Government Adoption, edited by Christopher G. Reddick, 403-428. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-4666-0981-5.ch018

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Abstract

This chapter aims at presenting the results of an empirical study, linking the fields of technology-enhanced learning (TEL), Web 2.0 technologies and organizational learning, and their impact on the financial and non-financial business performance. The chapter focuses on the presentation of the conceptualization of a structural model that was developed to test the impact of technology-enhanced learning and Web 2.0 technologies on the organizational learning and business performance of companies with more than 50 employees. The authors provide detailed definitions of technology-enhanced learning, Web 2.0 technologies, and technical terms related to it, its scope and the process of organisational learning, as well as a method for business performance assessment. Special attention is given to the findings related to the observed correlations between the aforementioned constructs. The results of the study indicate a strong impact of ICT and technology-enhanced learning on organizational learning and the non-financial business performance.

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