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Scams and the Australian E-Business Environment

Scams and the Australian E-Business Environment

Michelle Berzins
Copyright: © 2012 |Pages: 20
ISBN13: 9781466616196|ISBN10: 1466616199|EISBN13: 9781466616202
DOI: 10.4018/978-1-4666-1619-6.ch007
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MLA

Berzins, Michelle. "Scams and the Australian E-Business Environment." Strategic and Pragmatic E-Business: Implications for Future Business Practices, edited by Karim Mohammed Rezaul, IGI Global, 2012, pp. 156-175. https://doi.org/10.4018/978-1-4666-1619-6.ch007

APA

Berzins, M. (2012). Scams and the Australian E-Business Environment. In K. Mohammed Rezaul (Ed.), Strategic and Pragmatic E-Business: Implications for Future Business Practices (pp. 156-175). IGI Global. https://doi.org/10.4018/978-1-4666-1619-6.ch007

Chicago

Berzins, Michelle. "Scams and the Australian E-Business Environment." In Strategic and Pragmatic E-Business: Implications for Future Business Practices, edited by Karim Mohammed Rezaul, 156-175. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-4666-1619-6.ch007

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Abstract

This chapter highlights the risks and benefits of transacting business within a virtual environment. It becomes evident that e-business has changed the face of consumer/business interactions. Substantial competitive advantage can be gained by a business engaging in well-managed e-business transactions, while consumers can receive benefits such as cheaper prices, a wider range of products, and more convenient shopping via the internet. The chapter commences with a review of the current literature on scams and online fraud, including an introduction to the role that social networking sites can play in facilitating online scams. Statistics regarding e-business transactions for small and medium-sized Australian enterprises are presented followed by the exploration of two specific types of scams: overpayment scams and online shopping scams. Reported financial loss within Australia during 2010 as a result of these scams totalled AUS$29,710,420. The chapter concludes with the identification of some preventative measures to ensure the transactions occurring in any e-business environment are legitimate, followed by some directions for future research.

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