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Multitasking Bar: Prototype and Evaluation of Introducing the Task Concept into a Browser

Multitasking Bar: Prototype and Evaluation of Introducing the Task Concept into a Browser

Qing Wang, Huiyou Chang, Huiyang Liu
ISBN13: 9781466616288|ISBN10: 1466616288|EISBN13: 9781466616295
DOI: 10.4018/978-1-4666-1628-8.ch001
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MLA

Wang, Qing, et al. "Multitasking Bar: Prototype and Evaluation of Introducing the Task Concept into a Browser." Cognitively Informed Intelligent Interfaces: Systems Design and Development, edited by Eshaa M. Alkhalifa and Khulood Gaid, IGI Global, 2012, pp. 1-20. https://doi.org/10.4018/978-1-4666-1628-8.ch001

APA

Wang, Q., Chang, H., & Liu, H. (2012). Multitasking Bar: Prototype and Evaluation of Introducing the Task Concept into a Browser. In E. Alkhalifa & K. Gaid (Eds.), Cognitively Informed Intelligent Interfaces: Systems Design and Development (pp. 1-20). IGI Global. https://doi.org/10.4018/978-1-4666-1628-8.ch001

Chicago

Wang, Qing, Huiyou Chang, and Huiyang Liu. "Multitasking Bar: Prototype and Evaluation of Introducing the Task Concept into a Browser." In Cognitively Informed Intelligent Interfaces: Systems Design and Development, edited by Eshaa M. Alkhalifa and Khulood Gaid, 1-20. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-4666-1628-8.ch001

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Abstract

This chapter clarifies two common patterns of multitasking on the Web, namely Multiple Tasks (MT) and Multiple Session Task (MST). Multi-Tasks (MT) is defined as executing a set of tasks simultaneously where the execution often depends on bundles of Web pages. Multi-Session Task (MST), on the other hand, is defined as executing a single task spanning multiple Web sessions. To support both of these, the task concept needs to be introduced into a browser. An online pilot survey has revealed which attributes of the task concept are most significant to Web users, and as a result, a simple prototype, the Multitasking Bar (MB), has been proposed based on these findings. The MB copes with the multitasking needs of both MT and MST in the browser by providing functions for task related Web page management and task schedule management. A two-session controlled experiment has been conducted to evaluate the MB and to compare user performance and experience when multitasking on the Web with and without support for MT and MST. Results show that support for both MST and MT significantly improves user task performance efficiency and greatly enhances the user experience when multitasking on the Web.

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