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A Distributed Cognition Analysis of Mobile CSCW

A Distributed Cognition Analysis of Mobile CSCW

Mikael Wiberg, Ake Gronlund
Copyright: © 2002 |Pages: 6
ISBN13: 9781931777148|ISBN10: 1931777144|EISBN13: 9781931777254
DOI: 10.4018/978-1-931777-14-8.ch019
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MLA

Wiberg, Mikael, and Ake Gronlund. "A Distributed Cognition Analysis of Mobile CSCW." Collaborative Information Technologies, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2002, pp. 281-286. https://doi.org/10.4018/978-1-931777-14-8.ch019

APA

Wiberg, M. & Gronlund, A. (2002). A Distributed Cognition Analysis of Mobile CSCW. In M. Khosrow-Pour, D.B.A. (Ed.), Collaborative Information Technologies (pp. 281-286). IGI Global. https://doi.org/10.4018/978-1-931777-14-8.ch019

Chicago

Wiberg, Mikael, and Ake Gronlund. "A Distributed Cognition Analysis of Mobile CSCW." In Collaborative Information Technologies, edited by Mehdi Khosrow-Pour, D.B.A., 281-286. Hershey, PA: IGI Global, 2002. https://doi.org/10.4018/978-1-931777-14-8.ch019

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Abstract

We use a distributed cognition perspective to analyse mobile CSCW (computer supported co-operative work) among service technicians at a telecom operator. We focus on three aspects, the physical conditions for the interaction, the knowledge necessary for the management of the interaction, and the technology (cognitive tools) that can support the interaction.

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