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Workforce Assessment in the Jordanian ICT Industry

Workforce Assessment in the Jordanian ICT Industry

Salem Al-Agtash
Copyright: © 2013 |Pages: 19
ISBN13: 9781466619487|ISBN10: 1466619481|EISBN13: 9781466619494
DOI: 10.4018/978-1-4666-1948-7.ch001
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MLA

Al-Agtash, Salem. "Workforce Assessment in the Jordanian ICT Industry." Integrations of Technology Utilization and Social Dynamics in Organizations, edited by B. Dawn Medlin, IGI Global, 2013, pp. 1-19. https://doi.org/10.4018/978-1-4666-1948-7.ch001

APA

Al-Agtash, S. (2013). Workforce Assessment in the Jordanian ICT Industry. In B. Medlin (Ed.), Integrations of Technology Utilization and Social Dynamics in Organizations (pp. 1-19). IGI Global. https://doi.org/10.4018/978-1-4666-1948-7.ch001

Chicago

Al-Agtash, Salem. "Workforce Assessment in the Jordanian ICT Industry." In Integrations of Technology Utilization and Social Dynamics in Organizations, edited by B. Dawn Medlin, 1-19. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-1948-7.ch001

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Abstract

This paper provides an assessment of workforce need in the Jordanian ICT industry. The results have shown that there is a growing workforce gap in the ICT sector. The technical skills of graduates are not satisfactory, and there is an increasing demand for skilled graduates. In addition to the technical skills required, communication skills, creative thinking, and English language skills were seen as important “soft skill elements” across all job categories and are missing in the current ICT workforce. The skills and competencies identified in this study can be used to motivate a design of an effective, flexible and relevant ICT program that can contribute to building a skillful workforce focusing on specialized and hands-on practices in ICT domains.

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