A New Perspective on Knowledge Management Research: The Role of Vocational Professionals

A New Perspective on Knowledge Management Research: The Role of Vocational Professionals

Sari Metso
ISBN13: 9781466619692|ISBN10: 1466619694|EISBN13: 9781466619708
DOI: 10.4018/978-1-4666-1969-2.ch010
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MLA

Metso, Sari. "A New Perspective on Knowledge Management Research: The Role of Vocational Professionals." Knowledge Management Innovations for Interdisciplinary Education: Organizational Applications, edited by Sheryl Buckley and Maria Jakovljevic, IGI Global, 2013, pp. 193-206. https://doi.org/10.4018/978-1-4666-1969-2.ch010

APA

Metso, S. (2013). A New Perspective on Knowledge Management Research: The Role of Vocational Professionals. In S. Buckley & M. Jakovljevic (Eds.), Knowledge Management Innovations for Interdisciplinary Education: Organizational Applications (pp. 193-206). IGI Global. https://doi.org/10.4018/978-1-4666-1969-2.ch010

Chicago

Metso, Sari. "A New Perspective on Knowledge Management Research: The Role of Vocational Professionals." In Knowledge Management Innovations for Interdisciplinary Education: Organizational Applications, edited by Sheryl Buckley and Maria Jakovljevic, 193-206. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-1969-2.ch010

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Abstract

Knowledge management theories emphasize the role of knowledge work and knowledge workers in knowledge-intensive organizations. However, technologization has changed the knowledge work environment. Many knowledge workers create, process, and share simplified information in digitalized networks. This complicates the profession-based definitions of knowledge workers. This chapter contributes to the emerging concern about the future trends of knowledge management. First, the chapter suggests that knowledge management models ignore a large group of professionals possessing practical knowledge. These vocational professionals are considered a new target group for knowledge management. Vocational professionals’ practical knowledge is worth managing since they operate with organizational core functions. Second, this chapter presents an alternative education-based categorization of workers. The different functions of KM are manifest in the three categories: a diminishing group of workers without professional qualifications, a large group of vocational professionals, and a group of workers with higher education.

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