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Technology and Tools Supporting CoPs

Technology and Tools Supporting CoPs

Sheryl Buckley, Paul Giannakopoulos
Copyright: © 2013 |Pages: 31
ISBN13: 9781466619692|ISBN10: 1466619694|EISBN13: 9781466619708
DOI: 10.4018/978-1-4666-1969-2.ch016
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MLA

Buckley, Sheryl, and Paul Giannakopoulos. "Technology and Tools Supporting CoPs." Knowledge Management Innovations for Interdisciplinary Education: Organizational Applications, edited by Sheryl Buckley and Maria Jakovljevic, IGI Global, 2013, pp. 316-346. https://doi.org/10.4018/978-1-4666-1969-2.ch016

APA

Buckley, S. & Giannakopoulos, P. (2013). Technology and Tools Supporting CoPs. In S. Buckley & M. Jakovljevic (Eds.), Knowledge Management Innovations for Interdisciplinary Education: Organizational Applications (pp. 316-346). IGI Global. https://doi.org/10.4018/978-1-4666-1969-2.ch016

Chicago

Buckley, Sheryl, and Paul Giannakopoulos. "Technology and Tools Supporting CoPs." In Knowledge Management Innovations for Interdisciplinary Education: Organizational Applications, edited by Sheryl Buckley and Maria Jakovljevic, 316-346. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-1969-2.ch016

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Abstract

The role of technology in organisations over the past two decades, whether centred on business or education, has varied from performing simple day-to-day tasks to performing highly sophisticated problem-solving tasks. Many organisations have either adjusted their daily routines to accommodate new technology or developed technologies to satisfy their needs. At the same time, the credo “knowledge is power” was changing to one of “knowledge sharing is power.” Once this change was recognized, Communities of Practice (CoPs), a special type of community of practitioners sharing knowledge voluntarily, began to play a very important role in Knowledge Management (KM). Such communities relied heavily on technology in order to prosper. One of the greatest advantages of these communities is the sharing of tacit knowledge, in a disciplinary as well as interdisciplinary environment, which is an “ingredient” of innovation and competitive advantage. This chapter will review the ongoing evolution of the tools, types of technology, and innovations that can be used by both online and offline CoPs. It will further address the matter of which technological innovations and tools academics can use to support CoPs and the design of technology used for this purpose.

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