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Balancing Awareness and Interruption in Mobile Patrol using Context-Aware Notification

Balancing Awareness and Interruption in Mobile Patrol using Context-Aware Notification

Jan Willem Streefkerk, D. Scott McCrickard, Myra P. van Esch-Bussemakers, Mark A. Neerincx
Copyright: © 2012 |Volume: 4 |Issue: 3 |Pages: 27
ISSN: 1942-390X|EISSN: 1942-3918|EISBN13: 9781466613553|DOI: 10.4018/jmhci.2012070101
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MLA

Streefkerk, Jan Willem, et al. "Balancing Awareness and Interruption in Mobile Patrol using Context-Aware Notification." IJMHCI vol.4, no.3 2012: pp.1-27. http://doi.org/10.4018/jmhci.2012070101

APA

Streefkerk, J. W., McCrickard, D. S., van Esch-Bussemakers, M. P., & Neerincx, M. A. (2012). Balancing Awareness and Interruption in Mobile Patrol using Context-Aware Notification. International Journal of Mobile Human Computer Interaction (IJMHCI), 4(3), 1-27. http://doi.org/10.4018/jmhci.2012070101

Chicago

Streefkerk, Jan Willem, et al. "Balancing Awareness and Interruption in Mobile Patrol using Context-Aware Notification," International Journal of Mobile Human Computer Interaction (IJMHCI) 4, no.3: 1-27. http://doi.org/10.4018/jmhci.2012070101

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Abstract

In mobile computing, a fundamental problem is maintaining awareness of the environment and of information presented as messages on a mobile device. In mobile police patrols, officers need to pay attention to their direct environment and stay informed of incidents elsewhere. To prevent unwanted interruption, a context-aware notification system adapts the timing and appearance of incident messages, based on user activity (available, in transit, or busy) and message priority (high, normal, or low). The authors evaluated the benefits and costs of adaptive notification compared to three uniform notification styles (presenting full messages, postponing messages or presenting indicators). Thirty-two trained student participants used a prototype notification system in a controlled mobile patrol task. The results were validated in a follow-up study with twenty-four police officers.

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