MLA
Ghazali, Razatulshima, and Nor Hidayati Zakaria. "Knowledge Management Processes in Enterprise Systems: A Systematic Literature Review." Ontology-Based Applications for Enterprise Systems and Knowledge Management, edited by Mohammad Nazir Ahmad, et al., IGI Global, 2013, pp. 1-24. https://doi.org/10.4018/978-1-4666-1993-7.ch001
APA
Ghazali, R. & Zakaria, N. H. (2013). Knowledge Management Processes in Enterprise Systems: A Systematic Literature Review. In M. Nazir Ahmad, R. Colomb, & M. Abdullah (Eds.), Ontology-Based Applications for Enterprise Systems and Knowledge Management (pp. 1-24). IGI Global. https://doi.org/10.4018/978-1-4666-1993-7.ch001
Chicago
Ghazali, Razatulshima, and Nor Hidayati Zakaria. "Knowledge Management Processes in Enterprise Systems: A Systematic Literature Review." In Ontology-Based Applications for Enterprise Systems and Knowledge Management, edited by Mohammad Nazir Ahmad, Robert M. Colomb, and Mohd Syazwan Abdullah, 1-24. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-1993-7.ch001
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