Welcome to the InfoSci Platform
Semantic Technologies in Motion: From Factories Control to Customer Relationship Management

Semantic Technologies in Motion: From Factories Control to Customer Relationship Management

Ricardo Colomo-Palacios
Copyright: © 2013 |Pages: 22
ISBN13: 9781466619456|ISBN10: 1466619457|EISBN13: 9781466619463
DOI: 10.4018/978-1-4666-1945-6.ch028
Cite Chapter Cite Chapter

MLA

Colomo-Palacios, Ricardo. "Semantic Technologies in Motion: From Factories Control to Customer Relationship Management." Industrial Engineering: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2013, pp. 477-498. https://doi.org/10.4018/978-1-4666-1945-6.ch028

APA

Colomo-Palacios, R. (2013). Semantic Technologies in Motion: From Factories Control to Customer Relationship Management. In I. Management Association (Ed.), Industrial Engineering: Concepts, Methodologies, Tools, and Applications (pp. 477-498). IGI Global. https://doi.org/10.4018/978-1-4666-1945-6.ch028

Chicago

Colomo-Palacios, Ricardo. "Semantic Technologies in Motion: From Factories Control to Customer Relationship Management." In Industrial Engineering: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 477-498. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-1945-6.ch028

Export Reference

Mendeley
Favorite

Abstract

Semantic technologies are evolving to reach a mature state. Given the importance of Information Technologies in general and Internet in particular to organizations worldwide, these technologies can provide enhanced functionality to both existing and future solutions. This chapter provides an overview of the use of semantic technologies in several application domains, namely: construction & real estate, customer relationship management, e-government, e-learning, environmental sciences, health domain, human resource management, Information Technology, manufacturing, media and tourism, and cultural heritage. More than a hundred references are provided to support the idea that semantic technologies are applicable to almost all areas of interest.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.