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Strategic Approach to 24/7 Services: Best Practices for “Gateway to Nyack Hospital Medical Library Resources” in a Digital Era

Strategic Approach to 24/7 Services: Best Practices for “Gateway to Nyack Hospital Medical Library Resources” in a Digital Era

Maria Vee Kwon
Copyright: © 2013 |Pages: 9
ISBN13: 9781466625006|ISBN10: 1466625007|EISBN13: 9781466625013
DOI: 10.4018/978-1-4666-2500-6.ch020
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MLA

Kwon, Maria Vee. "Strategic Approach to 24/7 Services: Best Practices for “Gateway to Nyack Hospital Medical Library Resources” in a Digital Era." Design, Development, and Management of Resources for Digital Library Services, edited by Tariq Ashraf and Puja Anand Gulati, IGI Global, 2013, pp. 242-250. https://doi.org/10.4018/978-1-4666-2500-6.ch020

APA

Kwon, M. V. (2013). Strategic Approach to 24/7 Services: Best Practices for “Gateway to Nyack Hospital Medical Library Resources” in a Digital Era. In T. Ashraf & P. Gulati (Eds.), Design, Development, and Management of Resources for Digital Library Services (pp. 242-250). IGI Global. https://doi.org/10.4018/978-1-4666-2500-6.ch020

Chicago

Kwon, Maria Vee. "Strategic Approach to 24/7 Services: Best Practices for “Gateway to Nyack Hospital Medical Library Resources” in a Digital Era." In Design, Development, and Management of Resources for Digital Library Services, edited by Tariq Ashraf and Puja Anand Gulati, 242-250. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-2500-6.ch020

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Abstract

This chapter will provide a strategic approach and firsthand insight into the best practices for Nyack Hospital’s User Community “Gateway to NH Medical Library Resources” Virtual Library 24/7 service. In an effort to maximize Library and Information Services (LIS) while minimizing the department’s planned budget and licensing fees, the author will share current practices of the knowledge-based information needs of the Hospital: Nyack Hospital and LIS Mission/Goals/Objectives, US Federal Government Mandates for Electronic Medical Records (EMR), Nyack’s McKesson Paragon Hospital Information System, Coordination of Knowledge Management – eResources (Web-version) and the function of hard copy, Acquisition, Annual Licensing Agreement (Institutional), Dissemination, and Preservation of Information Resources, Coordination with Southeastern New York Library Research Council (SENYLRC) and Hospital Library Program Services (HLSP), Extensive Literature Search and Document Delivery Services thru NLM/DOCLINE and ILL, End-User Orientation and Training, Continuing Medical Education (CME) Services. The author will present the current status of the state-of-the-art Med Lib Research Info Center and conclude with the future direction of the Research Learning Center.

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