The Management of Services Contracts

The Management of Services Contracts

Guy Callender
ISBN13: 9781466626256|ISBN10: 1466626259|EISBN13: 9781466626751
DOI: 10.4018/978-1-4666-2625-6.ch077
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MLA

Callender, Guy. "The Management of Services Contracts." Supply Chain Management: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2013, pp. 1304-1315. https://doi.org/10.4018/978-1-4666-2625-6.ch077

APA

Callender, G. (2013). The Management of Services Contracts. In I. Management Association (Ed.), Supply Chain Management: Concepts, Methodologies, Tools, and Applications (pp. 1304-1315). IGI Global. https://doi.org/10.4018/978-1-4666-2625-6.ch077

Chicago

Callender, Guy. "The Management of Services Contracts." In Supply Chain Management: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 1304-1315. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-2625-6.ch077

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Abstract

The management of services creates a new and exciting development in business relationship management. It is a field which grows as organizations increasingly seek to specialize and also replace in-house service delivery with contractual relationships with suppliers. This chapter explores many of the attributes and challenges of planning, developing, and managing service contracts within complex supply chains.

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