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A Model of Knowledge Management Success

A Model of Knowledge Management Success

Murray E. Jennex, Lorne Olfman
Copyright: © 2008 |Pages: 18
ISBN13: 9781599049168|ISBN10: 1599049163|EISBN13: 9781599049199
DOI: 10.4018/978-1-59904-916-8.ch004
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MLA

Jennex, Murray E., and Lorne Olfman. "A Model of Knowledge Management Success." Current Issues in Knowledge Management, edited by Murray E. Jennex, IGI Global, 2008, pp. 34-51. https://doi.org/10.4018/978-1-59904-916-8.ch004

APA

Jennex, M. E. & Olfman, L. (2008). A Model of Knowledge Management Success. In M. Jennex (Ed.), Current Issues in Knowledge Management (pp. 34-51). IGI Global. https://doi.org/10.4018/978-1-59904-916-8.ch004

Chicago

Jennex, Murray E., and Lorne Olfman. "A Model of Knowledge Management Success." In Current Issues in Knowledge Management, edited by Murray E. Jennex, 34-51. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-916-8.ch004

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Abstract

This paper describes a knowledge management, KM, Success Model that is derived from observations generated through a longitudinal study of KM in an engineering organization, KM success factors found in the literature, and modified by the application of these observations and success factors in various projects. The DeLone and McLean (1992, 2003) IS Success Model was used as a framework for the model as it was found to fit the observed success criteria and it provided an accepted theoretical basis for the proposed model.

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