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Antecedents to Job Success in Business Process Management: A Comparison of Two Models

Antecedents to Job Success in Business Process Management: A Comparison of Two Models

Richard J. Goeke, Yvonne L. Antonucci
Copyright: © 2013 |Pages: 21
ISBN13: 9781466636163|ISBN10: 1466636165|EISBN13: 9781466636170
DOI: 10.4018/978-1-4666-3616-3.ch004
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MLA

Goeke, Richard J., and Yvonne L. Antonucci. "Antecedents to Job Success in Business Process Management: A Comparison of Two Models." Managing Information Resources and Technology: Emerging Applications and Theories, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2013, pp. 46-66. https://doi.org/10.4018/978-1-4666-3616-3.ch004

APA

Goeke, R. J. & Antonucci, Y. L. (2013). Antecedents to Job Success in Business Process Management: A Comparison of Two Models. In M. Khosrow-Pour, D.B.A. (Ed.), Managing Information Resources and Technology: Emerging Applications and Theories (pp. 46-66). IGI Global. https://doi.org/10.4018/978-1-4666-3616-3.ch004

Chicago

Goeke, Richard J., and Yvonne L. Antonucci. "Antecedents to Job Success in Business Process Management: A Comparison of Two Models." In Managing Information Resources and Technology: Emerging Applications and Theories, edited by Mehdi Khosrow-Pour, D.B.A., 46-66. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-3616-3.ch004

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Abstract

Business Process Management (BPM) maximizes firm performance by transforming isolated functional activities into streamlined, cross-functional processes. Being a relatively new discipline, disagreement exists regarding the position structure and qualifications required for success. However, certain individual differences have been associated with job performance, both in general and for specific occupations. Because BPM initiatives can be expensive and risky, understanding these individual differences may help practitioners improve their chances for BPM job success. Two models of job performance have dominated organizational research; one argues that personality traits are the chief determinants, while the other argues that intelligence and experience are most important. This paper uses logistic regression to examine the efficacy of each model in predicting job performance among BPM professionals. Results indicate that intelligence, conscientiousness, and openness to experience are the most important differentiators of BPM job performance.

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