Usability Testing of an Education Management Information System: The Case of the University of Colima

Usability Testing of an Education Management Information System: The Case of the University of Colima

Pedro C. Santana, Ana C. Ahumada, Martha A. Magaña
ISBN13: 9781466640467|ISBN10: 1466640464|EISBN13: 9781466640474
DOI: 10.4018/978-1-4666-4046-7.ch004
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MLA

Santana, Pedro C., et al. "Usability Testing of an Education Management Information System: The Case of the University of Colima." Cases on Usability Engineering: Design and Development of Digital Products, edited by Miguel A. Garcia-Ruiz, IGI Global, 2013, pp. 80-93. https://doi.org/10.4018/978-1-4666-4046-7.ch004

APA

Santana, P. C., Ahumada, A. C., & Magaña, M. A. (2013). Usability Testing of an Education Management Information System: The Case of the University of Colima. In M. Garcia-Ruiz (Ed.), Cases on Usability Engineering: Design and Development of Digital Products (pp. 80-93). IGI Global. https://doi.org/10.4018/978-1-4666-4046-7.ch004

Chicago

Santana, Pedro C., Ana C. Ahumada, and Martha A. Magaña. "Usability Testing of an Education Management Information System: The Case of the University of Colima." In Cases on Usability Engineering: Design and Development of Digital Products, edited by Miguel A. Garcia-Ruiz, 80-93. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-4046-7.ch004

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Abstract

A usability study of the platform e-planea from the University of Colima in Mexico is presented. This system allows the gathering of relevant information regarding the institutional management indicators. The usability evaluation focuses on three modules of the platform: Annual Reports, Undergraduate Statistics and High School Statistics. The study consists of two evaluation phases: the first one used a heuristic evaluation, and the second one applied the System Usability Scale (SUS) and the Technology Acceptance Model (TAM). The results showed high user satisfaction.

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