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The Study of Social Needs as a Strategic Tool for the Innovation of the Social Care Sector: The Contribution of New Technologies

The Study of Social Needs as a Strategic Tool for the Innovation of the Social Care Sector: The Contribution of New Technologies

Cristina Albuquerque
Copyright: © 2013 |Pages: 19
ISBN13: 9781466639867|ISBN10: 1466639865|EISBN13: 9781466639874
DOI: 10.4018/978-1-4666-3986-7.ch018
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MLA

Albuquerque, Cristina. "The Study of Social Needs as a Strategic Tool for the Innovation of the Social Care Sector: The Contribution of New Technologies." Handbook of Research on ICTs for Human-Centered Healthcare and Social Care Services, edited by Maria Manuela Cruz-Cunha, et al., IGI Global, 2013, pp. 347-365. https://doi.org/10.4018/978-1-4666-3986-7.ch018

APA

Albuquerque, C. (2013). The Study of Social Needs as a Strategic Tool for the Innovation of the Social Care Sector: The Contribution of New Technologies. In M. Cruz-Cunha, I. Miranda, & P. Gonçalves (Eds.), Handbook of Research on ICTs for Human-Centered Healthcare and Social Care Services (pp. 347-365). IGI Global. https://doi.org/10.4018/978-1-4666-3986-7.ch018

Chicago

Albuquerque, Cristina. "The Study of Social Needs as a Strategic Tool for the Innovation of the Social Care Sector: The Contribution of New Technologies." In Handbook of Research on ICTs for Human-Centered Healthcare and Social Care Services, edited by Maria Manuela Cruz-Cunha, Isabel Maria Miranda, and Patricia Gonçalves, 347-365. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-3986-7.ch018

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Abstract

One of the biggest challenges for social intervention is to acquire more efficacy and innovation. The strategic detection of innovation opportunities is directly linked with the research and comprehension of unmet social and economic needs, but also with a profound evaluation of the usual ways to identify and answer to current and emergent needs. The contribution of ICTs, traditionally absent from social work and social care universes, can be very relevant at this level. Therefore, in this chapter, the authors discuss the boundaries and conceptions of (social) needs as a strategic dimension for innovation and evaluation on social intervention and reflect upon the key issues (difficulties and opportunities) associated with the use of ICTs in social work and social care systems.

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