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Conceptualizing Emergency Department Scenarios: A DSE-Based Methodology

Conceptualizing Emergency Department Scenarios: A DSE-Based Methodology

Maya Kaner, Tamar Gadrich, Shuki Dror, Yariv Marmor
Copyright: © 2013 |Volume: 4 |Issue: 1 |Pages: 17
ISSN: 1947-959X|EISSN: 1947-9603|EISBN13: 9781466631038|DOI: 10.4018/jssmet.2013010103
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MLA

Kaner, Maya, et al. "Conceptualizing Emergency Department Scenarios: A DSE-Based Methodology." IJSSMET vol.4, no.1 2013: pp.30-46. http://doi.org/10.4018/jssmet.2013010103

APA

Kaner, M., Gadrich, T., Dror, S., & Marmor, Y. (2013). Conceptualizing Emergency Department Scenarios: A DSE-Based Methodology. International Journal of Service Science, Management, Engineering, and Technology (IJSSMET), 4(1), 30-46. http://doi.org/10.4018/jssmet.2013010103

Chicago

Kaner, Maya, et al. "Conceptualizing Emergency Department Scenarios: A DSE-Based Methodology," International Journal of Service Science, Management, Engineering, and Technology (IJSSMET) 4, no.1: 30-46. http://doi.org/10.4018/jssmet.2013010103

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Abstract

To handle problems and trends in emergency department (ED) operations, designers and decision makers often simulate and evaluate various case-specific scenarios before testing them in a real-life environment. However, conceptualizing broad possible scenarios for ED operations prior to simulation operationalization is usually neglected. The authors developed a methodology that integrates design of simulation experiments (DSE) as follows: 1) From a literature survey, they culled generic factors whose varying levels determine possible scenarios; 2) the authors drew up a set of generic interactions among these generic factors; 3) a questionnaire was constructed to serve as an instrument to gather the relevant information from management staff about relevant factors, their levels and interactions for a specific ED. Questionnaire responses support a schematic conceptualization of scenarios that should be simulated for a specific ED. They illustrate the application of the authors’ methodology for conceptualization of ED simulation scenarios in two different EDs.

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