MLA
Bauer, Thomas, et al. "Improving the Quality and Cost-Effectiveness of Process-Oriented, Service-Driven Applications: Techniques for Enriching Business Process Models." Service-Driven Approaches to Architecture and Enterprise Integration, edited by Raja Ramanathan and Kirtana Raja, IGI Global, 2013, pp. 104-134. https://doi.org/10.4018/978-1-4666-4193-8.ch005
APA
Bauer, T., Buchwald, S., & Reichert, M. (2013). Improving the Quality and Cost-Effectiveness of Process-Oriented, Service-Driven Applications: Techniques for Enriching Business Process Models. In R. Ramanathan & K. Raja (Eds.), Service-Driven Approaches to Architecture and Enterprise Integration (pp. 104-134). IGI Global. https://doi.org/10.4018/978-1-4666-4193-8.ch005
Chicago
Bauer, Thomas, Stephan Buchwald, and Manfred Reichert. "Improving the Quality and Cost-Effectiveness of Process-Oriented, Service-Driven Applications: Techniques for Enriching Business Process Models." In Service-Driven Approaches to Architecture and Enterprise Integration, edited by Raja Ramanathan and Kirtana Raja, 104-134. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-4193-8.ch005
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