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The Changing Importance of Critical Success Factors During ERP Implementation: An Empirical Study from Oman

The Changing Importance of Critical Success Factors During ERP Implementation: An Empirical Study from Oman

Hamed Salim Al-Hinai, Helen M. Edwards, Lynne Humphries
Copyright: © 2013 |Volume: 9 |Issue: 3 |Pages: 21
ISSN: 1548-1115|EISSN: 1548-1123|EISBN13: 9781466634152|DOI: 10.4018/jeis.2013070101
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MLA

Al-Hinai, Hamed Salim, et al. "The Changing Importance of Critical Success Factors During ERP Implementation: An Empirical Study from Oman." IJEIS vol.9, no.3 2013: pp.1-21. http://doi.org/10.4018/jeis.2013070101

APA

Al-Hinai, H. S., Edwards, H. M., & Humphries, L. (2013). The Changing Importance of Critical Success Factors During ERP Implementation: An Empirical Study from Oman. International Journal of Enterprise Information Systems (IJEIS), 9(3), 1-21. http://doi.org/10.4018/jeis.2013070101

Chicago

Al-Hinai, Hamed Salim, Helen M. Edwards, and Lynne Humphries. "The Changing Importance of Critical Success Factors During ERP Implementation: An Empirical Study from Oman," International Journal of Enterprise Information Systems (IJEIS) 9, no.3: 1-21. http://doi.org/10.4018/jeis.2013070101

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Abstract

This study examines empirical evidence from a survey conducted in Omani organizations to determine whether the importance of individual CSFs varies across the ERP implementation life-cycle. The CSFs included in the survey were derived from a structured review of literature. Purposive sampling was used to select ERP stakeholders who had both experience and knowledge of ERP implementations. The survey data are analyzed and used to evaluate four hypotheses: Individual CSFs vary in importance across the ERP implementation life-cycle; The number of CSFs that are important increases across the ERP implementation life-cycle; Categories of CSFs vary in importance across the ERP implementation life-cycle; Technical CSFs are of less importance than other CSFs for successful ERP implementation. The data support the first three, but the fourth is rejected.

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