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Systems Thinking and Knowledge Management for E-Banking

Systems Thinking and Knowledge Management for E-Banking

Mahmood Shah, Steve Clarke
Copyright: © 2009 |Pages: 39
ISBN13: 9781605662527|ISBN10: 1605662526|ISBN13 Softcover: 9781616926144|EISBN13: 9781605662534
DOI: 10.4018/978-1-60566-252-7.ch010
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MLA

Mahmood Shah and Steve Clarke. "Systems Thinking and Knowledge Management for E-Banking." E-Banking Management: Issues, Solutions, and Strategies, IGI Global, 2009, pp.190-228. https://doi.org/10.4018/978-1-60566-252-7.ch010

APA

M. Shah & S. Clarke (2009). Systems Thinking and Knowledge Management for E-Banking. IGI Global. https://doi.org/10.4018/978-1-60566-252-7.ch010

Chicago

Mahmood Shah and Steve Clarke. "Systems Thinking and Knowledge Management for E-Banking." In E-Banking Management: Issues, Solutions, and Strategies. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-252-7.ch010

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Abstract

As has been shown to be the case with information systems, it can be argued that the perception of knowledge seen as either a purely technical or purely social phenomenon is insufficient. This argument will be developed within this chapter, the aim being to answer the question: ‘what kind of system is an e-banking system, when seen from a knowledge management perspective?’

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