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User Trust and Human-Computer Trust Interaction

User Trust and Human-Computer Trust Interaction

Copyright: © 2014 |Pages: 22
ISBN13: 9781466647657|ISBN10: 1466647655|EISBN13: 9781466647664
DOI: 10.4018/978-1-4666-4765-7.ch007
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MLA

Zheng Yan. "User Trust and Human-Computer Trust Interaction." Trust Management in Mobile Environments: Autonomic and Usable Models, IGI Global, 2014, pp.174-195. https://doi.org/10.4018/978-1-4666-4765-7.ch007

APA

Z. Yan (2014). User Trust and Human-Computer Trust Interaction. IGI Global. https://doi.org/10.4018/978-1-4666-4765-7.ch007

Chicago

Zheng Yan. "User Trust and Human-Computer Trust Interaction." In Trust Management in Mobile Environments: Autonomic and Usable Models. Hershey, PA: IGI Global, 2014. https://doi.org/10.4018/978-1-4666-4765-7.ch007

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Abstract

Trust plays an important role in human-computer interaction. It helps people overcome risk and uncertainty during the usage of a digital computing system. With the rapid growth of computer, communication, and networking technology, human-computer trust has been paid attention to, especially for human and mobile device interaction. This chapter investigates the factors that influence the trust in human-computer interaction (i.e., the construct of Human-Computer Trust Interaction [HCTI]). Based on a literature survey, a research model of human-computer trust interaction is explored. This model contains three root constructs: interaction intention, computer system trust, and communication trust. They are further delineated into 15 sub-constructs. Based on this model, the authors propose a number of instructions to improve user trust for human-computer interaction.

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