Videoconferencing as an E-Collaboration Tool

Videoconferencing as an E-Collaboration Tool

Michael Chilton, Roger McHaney
ISBN13: 9781605666525|ISBN10: 1605666521|EISBN13: 9781605666532
DOI: 10.4018/978-1-60566-652-5.ch042
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MLA

Chilton, Michael, and Roger McHaney. "Videoconferencing as an E-Collaboration Tool." E-Collaboration: Concepts, Methodologies, Tools, and Applications, edited by Ned Kock, IGI Global, 2009, pp. 522-529. https://doi.org/10.4018/978-1-60566-652-5.ch042

APA

Chilton, M. & McHaney, R. (2009). Videoconferencing as an E-Collaboration Tool. In N. Kock (Ed.), E-Collaboration: Concepts, Methodologies, Tools, and Applications (pp. 522-529). IGI Global. https://doi.org/10.4018/978-1-60566-652-5.ch042

Chicago

Chilton, Michael, and Roger McHaney. "Videoconferencing as an E-Collaboration Tool." In E-Collaboration: Concepts, Methodologies, Tools, and Applications, edited by Ned Kock, 522-529. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-652-5.ch042

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Abstract

Videoconferencing (VC) is primarily a synchronous, long distance, e-collaboration tool. Although it offers interpersonal features with some degree of media richness and social presence, it is not a perfect substitute for face-to-face communication. VC can add value in business situations where telephone, text chat, or audio conferencing do not provide adequate secondary communication channels such as nonverbal cues (tone of voice, inflection) and interactions (body language). VC also adds value where it is impossible or undesirable to conduct a personal meeting. Currently there exists an opportunity for organizations and individuals to derive enormous benefit from this medium when used appropriately with necessary tactics and skills, especially when multiple parties are involved in e-collaboration.

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