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Stakeholder Relationships and Electronic Commerce: A Comparison of Singapore and Australia

Stakeholder Relationships and Electronic Commerce: A Comparison of Singapore and Australia

Chia Yao Lee, Wei-Chang Kong
Copyright: © 2003 |Pages: 18
ISBN13: 9781591400561|ISBN10: 1591400562|EISBN13: 9781591400936
DOI: 10.4018/978-1-59140-056-1.ch007
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MLA

Lee, Chia Yao, and Wei-Chang Kong. "Stakeholder Relationships and Electronic Commerce: A Comparison of Singapore and Australia." E-Commerce and Cultural Values, edited by Theerasak Thanasankit, IGI Global, 2003, pp. 149-166. https://doi.org/10.4018/978-1-59140-056-1.ch007

APA

Lee, C. Y. & Kong, W. (2003). Stakeholder Relationships and Electronic Commerce: A Comparison of Singapore and Australia. In T. Thanasankit (Ed.), E-Commerce and Cultural Values (pp. 149-166). IGI Global. https://doi.org/10.4018/978-1-59140-056-1.ch007

Chicago

Lee, Chia Yao, and Wei-Chang Kong. "Stakeholder Relationships and Electronic Commerce: A Comparison of Singapore and Australia." In E-Commerce and Cultural Values, edited by Theerasak Thanasankit, 149-166. Hershey, PA: IGI Global, 2003. https://doi.org/10.4018/978-1-59140-056-1.ch007

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Abstract

E-commerce is often associated with the buying and selling of consumer products over the Internet. While this narrow definition of e-commerce is correct, many other commerce and business activities also fall under the term “e-commerce”. The stakeholders who create commerce, either actively or passively construct and determine the nature of the commercial relationship. The aim of this chapter is to suggest the e-commerce Differentiation Framework, which uses the nature and activities of stakeholders to distinguish between the two major types of e-commerce, namely Business-to-Business (B2B) e-commerce and Business-to-Consumer (B2C) e-commerce. This framework will use examples of e-commerce in Small and Medium Enterprises (SMEs) in Singapore and Australia. The study was carried out in these two countries over a period of four months in 1999.

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