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Users' Acceptance of E-Government: A Study of Indian Central Excise

Users' Acceptance of E-Government: A Study of Indian Central Excise

G. P. Sahu
Copyright: © 2009 |Pages: 21
ISBN13: 9781605661308|ISBN10: 1605661309|ISBN13 Softcover: 9781616925734|EISBN13: 9781605661315
DOI: 10.4018/978-1-60566-130-8.ch013
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MLA

Sahu, G. P. "Users' Acceptance of E-Government: A Study of Indian Central Excise." E-Government Diffusion, Policy, and Impact: Advanced Issues and Practices, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2009, pp. 203-223. https://doi.org/10.4018/978-1-60566-130-8.ch013

APA

Sahu, G. P. (2009). Users' Acceptance of E-Government: A Study of Indian Central Excise. In M. Khosrow-Pour, D.B.A. (Ed.), E-Government Diffusion, Policy, and Impact: Advanced Issues and Practices (pp. 203-223). IGI Global. https://doi.org/10.4018/978-1-60566-130-8.ch013

Chicago

Sahu, G. P. "Users' Acceptance of E-Government: A Study of Indian Central Excise." In E-Government Diffusion, Policy, and Impact: Advanced Issues and Practices, edited by Mehdi Khosrow-Pour, D.B.A., 203-223. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-130-8.ch013

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Abstract

The study seeks to highlight the key variables affecting usage of e-government by internal users of Indian Central Excise. An e-government acceptance model is developed and empirically tested using the 163 usable questionnaire responses from internal users of the Indian Central Excise. A priority of the variables is set by calculating the “total effect” of each variable on “intention to use e-government.” Further, the “total effect” is compared with “ratio of acceptance” and clear recommendations for the Central Excise are generated for increasing the usage of e-government among it users. The model developed here can be applied in other similar e-government projects to test the users’ intention to accept the system.

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