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Intermediation Structures in Electronic Healthcare Portals

Intermediation Structures in Electronic Healthcare Portals

Jonathan Wareham, Richard Klein
Copyright: © 2002 |Pages: 12
ISBN13: 9781931777018|ISBN10: 1931777012|EISBN13: 9781931777209
DOI: 10.4018/978-1-931777-01-8.ch016
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MLA

Wareham, Jonathan, and Richard Klein. "Intermediation Structures in Electronic Healthcare Portals." Effective Healthcare Information Systems, edited by Adi Armoni, IGI Global, 2002, pp. 237-248. https://doi.org/10.4018/978-1-931777-01-8.ch016

APA

Wareham, J. & Klein, R. (2002). Intermediation Structures in Electronic Healthcare Portals. In A. Armoni (Ed.), Effective Healthcare Information Systems (pp. 237-248). IGI Global. https://doi.org/10.4018/978-1-931777-01-8.ch016

Chicago

Wareham, Jonathan, and Richard Klein. "Intermediation Structures in Electronic Healthcare Portals." In Effective Healthcare Information Systems, edited by Adi Armoni, 237-248. Hershey, PA: IGI Global, 2002. https://doi.org/10.4018/978-1-931777-01-8.ch016

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Abstract

Despite the fact that commercial intermediation accounts for over 15% of the US GDP (Spulber, 1996), it has commanded limited attention from the academic community. Moreover, popular discourse has heralded the Internet’s ability to dis-intermediate supply chains and channels, directing attention away from intermediation. In contrast, this chapter focuses upon a sector of the economy that has witnessed a surge in electronic intermediation, namely, the healthcare industry. Founded on a survey of leading healthcare portals, this paper documents and analyzes four predominant patterns of functional intermediation in this new form of IT-enabled commercial institution. Based upon an historical analysis of healthcare portals, functional, generalizable patterns of intermediation are posited.

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