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Banking Online: Design for a New Credibility

Banking Online: Design for a New Credibility

Francisco V. Cipolla-Ficarra, Jaqueline Alma
Copyright: © 2014 |Pages: 12
ISBN13: 9781466644908|ISBN10: 1466644907|EISBN13: 9781466644915
DOI: 10.4018/978-1-4666-4490-8.ch007
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MLA

Cipolla-Ficarra, Francisco V., and Jaqueline Alma. "Banking Online: Design for a New Credibility." Advanced Research and Trends in New Technologies, Software, Human-Computer Interaction, and Communicability, edited by Francisco Vicente Cipolla Ficarra, IGI Global, 2014, pp. 71-82. https://doi.org/10.4018/978-1-4666-4490-8.ch007

APA

Cipolla-Ficarra, F. V. & Alma, J. (2014). Banking Online: Design for a New Credibility. In F. Cipolla Ficarra (Ed.), Advanced Research and Trends in New Technologies, Software, Human-Computer Interaction, and Communicability (pp. 71-82). IGI Global. https://doi.org/10.4018/978-1-4666-4490-8.ch007

Chicago

Cipolla-Ficarra, Francisco V., and Jaqueline Alma. "Banking Online: Design for a New Credibility." In Advanced Research and Trends in New Technologies, Software, Human-Computer Interaction, and Communicability, edited by Francisco Vicente Cipolla Ficarra, 71-82. Hershey, PA: IGI Global, 2014. https://doi.org/10.4018/978-1-4666-4490-8.ch007

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Abstract

The authors present the first results of a communicability evaluation of a set of online banking systems aimed at the new credibility of those institutions. They evaluate the strategies of interactive design, focusing on the presentation of the information on the interface. Finally, the first group of human factors is established which has affected negatively the veracity of banking information in Southern Europe in the last five years.

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