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The Role of Social Media Strategies in Competitive Banking Operations Worldwide

The Role of Social Media Strategies in Competitive Banking Operations Worldwide

Nurdan Oncel Taskiran, Recep Yilmaz, Nursel Bolat
Copyright: © 2014 |Pages: 37
ISBN13: 9781466646353|ISBN10: 1466646357|EISBN13: 9781466646360
DOI: 10.4018/978-1-4666-4635-3.ch020
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MLA

Taskiran, Nurdan Oncel, et al. "The Role of Social Media Strategies in Competitive Banking Operations Worldwide." Global Strategies in Banking and Finance, edited by Hasan Dinçer and Ümit Hacioğlu, IGI Global, 2014, pp. 304-340. https://doi.org/10.4018/978-1-4666-4635-3.ch020

APA

Taskiran, N. O., Yilmaz, R., & Bolat, N. (2014). The Role of Social Media Strategies in Competitive Banking Operations Worldwide. In H. Dinçer & Ü. Hacioğlu (Eds.), Global Strategies in Banking and Finance (pp. 304-340). IGI Global. https://doi.org/10.4018/978-1-4666-4635-3.ch020

Chicago

Taskiran, Nurdan Oncel, Recep Yilmaz, and Nursel Bolat. "The Role of Social Media Strategies in Competitive Banking Operations Worldwide." In Global Strategies in Banking and Finance, edited by Hasan Dinçer and Ümit Hacioğlu, 304-340. Hershey, PA: IGI Global, 2014. https://doi.org/10.4018/978-1-4666-4635-3.ch020

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Abstract

Social media has rapidly taken its place among the important phenomenons of today. It has an important role in institutionalization and companies’ financial effectivness in many fields. This chapter discusses concept, development of social media, investigations about social media in different continents, its relation with institutionalization, and its role in the banking sector in the process of globalisation. In this study, social media strategies of a global bank on different continents are empirically analysed. Obtained data sheds light on the relationship between the social and economic capital in today’s world in an interdisciplinary platform.

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