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An Integrated Infrastructure Using Process Mining Techniques for Software Process Verification

An Integrated Infrastructure Using Process Mining Techniques for Software Process Verification

Tuğba Gürgen, Ayça Tarhan, N. Alpay Karagöz
Copyright: © 2014 |Pages: 19
ISBN13: 9781466646674|ISBN10: 1466646675|EISBN13: 9781466646681
DOI: 10.4018/978-1-4666-4667-4.ch014
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MLA

Gürgen, Tuğba, et al. "An Integrated Infrastructure Using Process Mining Techniques for Software Process Verification." Uncovering Essential Software Artifacts through Business Process Archeology, edited by Ricardo Perez-Castillo and Mario G. Piattini, IGI Global, 2014, pp. 364-382. https://doi.org/10.4018/978-1-4666-4667-4.ch014

APA

Gürgen, T., Tarhan, A., & Karagöz, N. A. (2014). An Integrated Infrastructure Using Process Mining Techniques for Software Process Verification. In R. Perez-Castillo & M. Piattini (Eds.), Uncovering Essential Software Artifacts through Business Process Archeology (pp. 364-382). IGI Global. https://doi.org/10.4018/978-1-4666-4667-4.ch014

Chicago

Gürgen, Tuğba, Ayça Tarhan, and N. Alpay Karagöz. "An Integrated Infrastructure Using Process Mining Techniques for Software Process Verification." In Uncovering Essential Software Artifacts through Business Process Archeology, edited by Ricardo Perez-Castillo and Mario G. Piattini, 364-382. Hershey, PA: IGI Global, 2014. https://doi.org/10.4018/978-1-4666-4667-4.ch014

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Abstract

The verification of process implementations according to specifications is a critical step of process management. This verification must be practiced according to objective criteria and evidence. This study explains an integrated infrastructure that utilizes process mining for software process verification and case studies carried out by using this infrastructure. Specific software providing the utilization of process mining algorithms for software process verification is developed as a plugin to an open-source EPF Composer tool that supports the management of software and system engineering processes. With three case studies, bug management, task management, and defect management processes are verified against defined and established process models (modeled by using EPF Composer) by using this plugin over real process data. Among these, the results of the case study performed in a large, leading IT solutions company in Turkey are remarkable in demonstrating the opportunities for process improvement.

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